Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your dedicated partner for comprehensive disaster restoration and recovery services within this specific community. We understand that unforeseen events like water damage, fire, mold, or other property emergencies can strike suddenly, causing significant stress and disruption to your life or business. Our commitment at Kustom Disaster Restoration is to respond swiftly, effectively, and with the utmost professionalism to restore your property to its pre-loss condition, focusing on quality, care, and reliability for our valued customers right here in Indian Trail.
Our team at our Indian Trail location is highly trained and equipped with advanced technology and techniques to handle a wide array of restoration challenges. We offer a full spectrum of services designed to address the unique needs arising from various types of disasters:
Water Damage Restoration: From burst pipes and leaking roofs to sewage backups and storm damage, we act quickly to mitigate water intrusion, drying affected areas thoroughly to prevent secondary damage and mold growth.
Fire & Smoke Damage Restoration: We specialize in cleaning soot, smoke residue, and odors, repairing structural damage, and restoring your space to a safe and habitable environment, understanding the sensitive nature of this type of emergency.
Mold Remediation: Following floods, leaks, or high humidity events, mold can become a serious health and structural issue. Our experts identify and contain mold growth, safely removing contaminated materials and restoring affected areas.
Storm Damage Repair & Restoration: Severe weather events can cause extensive damage. We are prepared to assess and address roof damage, water intrusion, structural issues, and other storm-related problems affecting properties in the Indian Trail area.
Our Process: We follow a detailed, science-based approach, typically involving emergency contact, rapid assessment and water extraction, drying and dehumidification, cleaning and sanitizing, reconstruction, and final quality assurance checks. Our goal is not just to fix the visible damage but to ensure your property is restored safely and effectively.
Choosing Kustom Disaster Restoration means choosing a locally focused team committed to serving the residents and businesses of Indian Trail. We prioritize clear communication, transparency, and customer care throughout the entire restoration process. We are dedicated to helping you navigate the difficult aftermath of a disaster and return to normalcy as quickly and smoothly as possible.
For immediate assistance or to learn more about our services, please contact us directly:
Website: https://kustom.us/location/charlotte-nc/
Phone: (704) 727-4740
Frequently Asked Questions (FAQs)
Q1: What types of disasters do you handle at your Indian Trail location?
A1: Kustom Disaster Restoration at 1023 Van Buren Ave, Indian Trail, NC 28079 handles a wide range of disasters impacting local properties. This includes water damage from burst pipes, leaks, flooding, and storms; fire and smoke damage from house fires or wildfires; mold remediation resulting from water intrusion or high humidity; and restoration following severe weather events specific to the Charlotte area.
Q2: How quickly can you respond to a disaster in Indian Trail?
A2: Response time is critical in disaster situations. Kustom Disaster Restoration prioritizes rapid response. We aim to send our team to assess and begin mitigation efforts at your property in Indian Trail at the earliest possible moment after you contact us, often starting within hours depending on the nature and extent of the emergency.
Q3: Do you offer emergency services outside of regular business hours?
A3: Absolutely. Disasters can happen anytime. Kustom Disaster Restoration provides 24/7 emergency services for residents and businesses in Indian Trail. We understand the urgency and are available to respond to your urgent needs around the clock.
Q4: What should I do immediately after a disaster in my Indian Trail home or business?
A4: Safety is the first priority. Ensure everyone is safe and evacuate if necessary. If it's safe to do so, contact Kustom Disaster Restoration at (704) 727-4740 immediately. We will guide you through the next steps, which typically involve shutting off utilities if safe and contacting us for an emergency assessment and rapid mitigation.
Q5: How long does the restoration process typically take for a disaster scene in Indian Trail?
A5: The duration of the restoration process varies significantly depending on the type and severity of the disaster, the size of the affected area, and the extent of the damage. Our team at our Indian Trail location will conduct a thorough assessment after the initial emergency phase and provide you with a detailed timeline and scope of work specific to your situation.